THE AIRLINE CONFUSION.

A wonderful day, lovely was allocated at the counters and was busy check-in passengers, meanwhile, this incident took place.

 

PAX: Hi, here's my ticket and id pls help me with a window seat.

LOVELY:  After looking at the ticket, sir you are traveling with the XXX airline and come to AAA airline, the counter for your check-in is behind.

PAX: So?? You are at the airport right, please take my bag and give me my boarding pass.

LOVELY: Sir, you have come to the wrong counter here we cannot give a boarding pass to XXX airline.

PAX: I will not go and stand in that line now do it here, and don't be over smart(refusing to understand)

LOVELY: Thinking how to make him understand.

PAX: Not ready to move from the counters.

LOVELY: Okay sir, if I may ask you a question just in case if you want to buy something on Amazon can you go to Flipkart to book it?

PAX: No, why will I do that? Tell me where I have to go. (realizing his mistake).

LOVELY: Sir, please go behind you will find XXX counters.

Lovely smartly handled the situation and proved argument or fight is not always the solution to the problem.