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Monday, November 22, 2021

THE BOTTLE




Misunderstandings are common but sometimes it leads to confusion, Allowances differ when traveling international and domestic. Sheela is allocated on the counter and suddenly pax approaches her.
 

PAX: Good morning, here's my ticket and my id card.


SHEELA: Good morning, please keep the bags for check-in


PAX:  Are we allowed to take a bottle in hand??


SHEELA: Yes sir.


PAX: After some time.


PAX: Your colleague is asking me to give the bottle in check-in and you are telling it's allowed in hand (angrily)


SHEELA: Bottle is allowed, may I know is it of metal??


PAX: Alcohol, it's an alcohol bottle.


SHEELA: Please check In as it is not allowed in hand when flying domestic.


PAX: Why didn't you tell me before?? 


SHEELA: Sir you asked if the bottle is allowed, the bottle can be of water, milk, or empty how will I know it's alcohol?


PAX: Okay whatever take the bottle now, I mean the bag in check-in.

 
Sheela now asks if there is any alcohol bottle in hand.
 

Monday, November 15, 2021

THE ADAMANT PAX

Image courtesy: shutterstock.com
 
Not all passengers are the same, this time it was a  couple not ready to display the photo ids.

STAFF: Good morning place your bags for check-in and help me with your photo Ids.

PAX: Sure.

STAFF: Sir the other id, please?

PAX: She is my wife.

STAFF:  Yes sir please help me with her id.

PAX:  Calling the wife with id.

STAFF:  Madam id, please?

PAX:  Xcuse me I am his wife.

STAFF:  Okay madam but may I see the id, please?

PAX: But what's the use I am telling you I am his wife.

STAFF:  Madam I was not present at your wedding now may I please see your photo id?

PAX: here( handing it to the staff)
 
The wife then kept her id in hand throughout the travel.

Sunday, September 12, 2021

THE WEB CHECK-IN

Nowadays web check-in is mandatory for the passengers to travel however, some passengers are not aware of how to do it.

Pax: Can you help me with web check-In?


Staff: Sure.


Pax: Can you do it for me I am unable to connect to the wifi?


Staff: Handing over his  phone to pax to get his check-in done


Pax: Thank you.


Staff: Is it done?



 
 
Pax: I don't know why it's giving me errors I tried multiple times can you check, please?


Staff: On checking the form


Staff: Sir where do you live??


Pax: IN WATER.


Staff: Sir it is asking for the address.


Pax: Yes I am a seaman.


Staff: Okay, but do you have any island name or the country name?


Pax: Yes, can mention the island.


Staff: Sir, your web check-in is done please proceed to gate 2.

Wednesday, September 1, 2021

D for DOHA


 
 
Cera is allocated on floors to guide passengers and assist them with their queries, meanwhile, this happens


Cera: Good morning, requesting passengers traveling domestic with AB airline to proceed to the right side for the check-in.



Pax: Hi, AB airline is where?



Cera: Sir, proceed to your right if it is domestic check-in with AB airline.



Pax: Okay



Pax: If you don't know directions do not guide wrong, I am going to Doha and you directed me there. ( after coming back from counters).



Cera: Sorry sir but I asked only domestic passengers to proceed to right.



Pax:  Thats what,you asked passengers traveling to destinations starting from D to go right. Isn't Doha from D?



Cera: Sir by domestic I meant passengers travelling within India and since you are travelling international you are sent back, request you to go to the left.


Pax: okay 

  
 Now Cera asks passengers within India to proceed to the right, to avoid confusion.

Sunday, August 15, 2021

THE BARCODE SCANNER


 
India is getting more digital every passing day so as part of the airport security protocol passengers are asked to scan their boarding pass at the entrance of security, this incident happened at one of such screenings.
 

STAFF: Sir, scan your boarding pass here.


PAX: Searching were to keep the boarding pass.


STAFF: Sir, keep the barcode on the green light.


PAX: Keeping the finger


STAFF: Sir the boarding pass has a barcode on it keep that on the green light and the gate will open.


PAX: Keeping the phone on the scanner. (looking at the co pax)


STAFF: Doing it for pax


PAX: Madam aise bolna tha na , Kala wala check Dabba jo bana hai boarding pass par usse rakhna hai.


STAFF: Still thinking of what just happened.


Now every time the staff is allocated there ask passengers to keep the Kala Dabba on the scanner.

Monday, July 12, 2021

THE LOW VISIBILITY


 

It was a rainy day, as usual chaotic, passengers everywhere, staff running here and there, some fights are cancelled some are delayed, too many passengers queries to handle, Marry is serving refreshments and a pax approached her. 


PAX: Hii, are you from OOO airlines?


MARRY: Yes sir, please take the refreshment as we expect boarding in another hour for your flight.


PAX: What's in this? Is it veg?


MARRY: Yes sir it's fried rice.


PAX: Thank you I don't eat all this, can you give me a coupon for any other outlet here?


MARRY: Sorry sir as of now only this is being served.


PAX: Thanks, but no thanks tell me why is this flight getting delayed is there a possibility of cancellation? 


MARRY: No sir the flight has entered Mumbai but it is hovering around as it is not getting clearance to land due to low visibility. 


PAX; Looking up to the sky, I can see everything if I can see from here how is it low visibility?


MARRY:? (Open-mouthed)


PAX:  Why are you not answering?


MARRY: Sir you are standing on the ground and the flight is flying into clouds hence there is a difference you might see the sky from here but the flight is unable to see the ground.


PAX: Whatever( went back and sat)


The pax went later on the flight but marry is still looking at the sky.

Wednesday, June 30, 2021

THE TYRE CHANGE

 


 

It was a busy day Bindya was boarding flights one after the other. Bindya was waiting at the gate for the flight to be ready to board, meanwhile a pax approached her.


PAX: Good morning are you from OOO airline?


BINDYA: Good morning, how may I assist you?


PAX: I am flying to XXX and I am supposed to be in flight as of now, as per the timings given on the boarding pass.


BINDYA: Yes, sir we are just waiting for the boarding clearance as soon as we get we shall commence boarding.


PAX: May I know the reason for the delay? What's the point of me coming on time if you can't depart on time(angrily)


BINDYA: Sorry for the delay, the aircraft tyre is getting changed which is taking time, we shall get it done soon.


PAX: Bullshit! Don't give me invalid reasons don't you know the aircraft fly it does not require a tyre then why do you need to change it? (frustrated)


BINDYA:? (Stunned)


PAX: See now you got no answer to it, you only know to fool around.


BINDYA: Sir, the aircraft lands as well after which to move on the ground requires tyres.


PAX: Whatever it is make it fast. (realizing aircraft do require tyres)


BINDYA completed boarding but still cannot believe of what just happened.


Friday, June 25, 2021

THE TAXI INCIDENT

 


Sometimes funny things happen without any intention and this time it was no different, Linda is at the counters checking in passengers. Meanwhile, this happened


PAX: Good morning, please mujhe Mera boarding pass de do.


LINDA: Good morning sir aap kidar jaa rahe hai? ( as pax was taking time to search for the itinerary)


PAX: Madam Andheri Lelo, please.


LINDA:?


LINDA: Sir you are in Andheri.


PAX: Oh sorry, I thought I am still searching for a taxi. Since morning asking taxiwalas this only.


LINDA: It's okay sir, here's your boarding pass.


PAX: I have to go on which platform?


LINDA: Sir, please proceed to gate no 22. (understanding he is asking for the gate)

 

Pax went to the gate but the airport is still laughing. LINDA is still thinking of what just happened.

Wednesday, June 23, 2021

THE AIRLINE CONFUSION.




A wonderful day, lovely was allocated at the counters and was busy check-in passengers, meanwhile, this incident took place.
 

PAX: Hi, here's my ticket and id pls help me with a window seat.


LOVELY:  After looking at the ticket, sir you are traveling with the XXX airline and come to AAA airline, the counter for your check-in is behind.


PAX: So?? You are at the airport right, please take my bag and give me my boarding pass.


LOVELY: Sir, you have come to the wrong counter here we cannot give a boarding pass to XXX airline.


PAX: I will not go and stand in that line now do it here, and don't be over smart(refusing to understand)


LOVELY: Thinking how to make him understand.


PAX: Not ready to move from the counters.


LOVELY: Okay sir, if I may ask you a question just in case if you want to buy something on Amazon can you go to Flipkart to book it?


PAX: No, why will I do that? Tell me where I have to go. (realizing his mistake).


LOVELY: Sir, please go behind you will find XXX counters.


Lovely smartly handled the situation and proved argument or fight is not always the solution to the problem.




Monday, June 14, 2021

BOARDING PASSES ONLY


 


It was a busy day, lines were reaching up to the entry gate. Everyone on toes for clearing lines, all in a hurry to make it to the flight meanwhile, this happened.

Pax: Are You From (Xya) Airline?

Naina: Yes, How May I Help You

Pax: Can You Help Me Getting My Card? (Pointing Towards the Self Check-In Kiosk)

Naina: Certainly, May I Know the PNR Please

Pax: No, No My Debit Card Is Stuck Here (Pointing Towards the Place Where the Bag Tags Come Out of The Machine) I thought this is ATM and Tried Withdrawing Money.

Naina: Shocked! Got the Debit Card and Handed it to the Passenger

Pax: Thank You (After Getting the Card)

THE MACHINE SAYS BOARDING PASSES ONLY SINCE THEN.