Followers

Sunday, September 12, 2021

THE WEB CHECK-IN

Nowadays web check-in is mandatory for the passengers to travel however, some passengers are not aware of how to do it.

Pax: Can you help me with web check-In?


Staff: Sure.


Pax: Can you do it for me I am unable to connect to the wifi?


Staff: Handing over his  phone to pax to get his check-in done


Pax: Thank you.


Staff: Is it done?



 
 
Pax: I don't know why it's giving me errors I tried multiple times can you check, please?


Staff: On checking the form


Staff: Sir where do you live??


Pax: IN WATER.


Staff: Sir it is asking for the address.


Pax: Yes I am a seaman.


Staff: Okay, but do you have any island name or the country name?


Pax: Yes, can mention the island.


Staff: Sir, your web check-in is done please proceed to gate 2.

Wednesday, September 1, 2021

D for DOHA


 
 
Cera is allocated on floors to guide passengers and assist them with their queries, meanwhile, this happens


Cera: Good morning, requesting passengers traveling domestic with AB airline to proceed to the right side for the check-in.



Pax: Hi, AB airline is where?



Cera: Sir, proceed to your right if it is domestic check-in with AB airline.



Pax: Okay



Pax: If you don't know directions do not guide wrong, I am going to Doha and you directed me there. ( after coming back from counters).



Cera: Sorry sir but I asked only domestic passengers to proceed to right.



Pax:  Thats what,you asked passengers traveling to destinations starting from D to go right. Isn't Doha from D?



Cera: Sir by domestic I meant passengers travelling within India and since you are travelling international you are sent back, request you to go to the left.


Pax: okay 

  
 Now Cera asks passengers within India to proceed to the right, to avoid confusion.